Terms & Conditions

Last Updated: 20.11.2025

Overview

Welcome to Bouquete. By accessing or using our website https://bouquete.ae, placing an order, or using our services in the UAE, you agree to the following Terms & Conditions.

1. General

  • These Terms apply to all users of our website and customers who purchase our products or services.
  • We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Products & Services

  • We offer flower delivery, event décor within the UAE.
  • All products are subject to availability. In case an item is unavailable, we may offer a substitution of equal or greater value.

3. Orders

  • By placing an order, you confirm that all information provided (name, address, contact details) is accurate.
  • Once an order is placed, we may contact you for confirmation or additional information if needed.

4. Delivery

  • Delivery is available across the UAE. Delivery times may vary due to traffic, weather, or special dates.
  • If the recipient is unavailable, we may leave the item in a safe location or reschedule delivery.

5. Intellectual Property

  • All website content, including images, text, and designs, belongs to [Your Company Name] and may not be copied or used without permission.

6. Limitation of Liability

  • We are not responsible for delays, mistakes in information provided by the customer, or issues caused by third parties.
  • We are not liable for indirect, incidental, or consequential damages.

7. Governing Law

  • These Terms are governed by the laws of the United Arab Emirates.
  • Any disputes will be resolved in the courts of the UAE.

Need help?

Contact us at email for questions related to refunds and returns.